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Returns & Exchanges
At Pilgrim Surf Supply, we want you to be completely satisfied with your purchase; if you are not, we accept returns and exchanges on unworn, unwashed items within 30 days of delivery.
1
Initiate Your Return
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
2
Prepare Your Package
Securely pack your items in their original packaging, ensuring all tags are attached and the invoice is included.
3
Ship It Back
Affix the prepaid shipping label provided via the portal and drop off your package at any authorized carrier location.
4
Receive Your Refund
Once our team inspects the returned goods, we will issue a refund to your original payment method within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing